Welcome to UPS Express Critical, a single new service that combines all the benefits and features of UPS SonicAir^® and UPS Expedite^SM. UPS Express Critical provides a broad range of urgent transportation capabilities ranging from lightweight to heavyweight shipments around the world.

If you are an existing UPS SonicAir or UPS Expedite customer, you can use your same user ID and password to take advantage of UPS Express Critical. (If you experience login issues, contact us at 1-800-714-8779 within the U.S. and Canada or 1-913-693-6205 from outside the U.S. and Canada.)

UPS Express Critical is a global leader in time-sensitive shipments with access to virtually any kind of aircraft or vehicle around the world.

With a full suite of global, urgent transportation services, we have the ability to optimize solutions for nearly every shipment. Our experienced team can quickly assess a critical situation, identify transportation alternatives and implement a delivery solution that meets your time and cost requirements. UPS Express Critical Services include:

Air - Next-flight-out service within North America and between major metropolitan areas worldwide

Surface - Exclusive use, non-stop, door-to-door ground transportation throughout the U.S., and into Canada and Mexico

Charter - Air charter management services available around the world

Hand Carry - Dedicated courier assigned to maintain in-transit, end-to-end physical possession of your shipment

International - Next-flight-out, charter and courier services providing extensive global coverage

Value Added Services - Specialized equipment and shipment handling designed to meet your domestic or international freight needs

UPS Express Critical can make a difference in your organization's time-sensitive shipping activities. Leveraging our extensive logistics and communications network, our team can handle a one-time urgent shipment or create a customized, high-priority solution based on your requirements.

Features
  
  Extensive route optimization capabilities
  
  One-time shipments or custom solutions
  
  Proprietary electronic information system for shipment processing and tracking
  
  Comprehensive inventory of trucks, aircraft and flight schedules
  
  Specialized equipment and services to meet unique requirements (e.g., hazardous shipments,   temperature-controlled vehicles, oversize/overweight cargo)

Benefits
  
  Arrange urgent transportation or a combination of services that fit your time-sensitive shipment
  needs
  
  Enable real-time shipment tracking from pickup to delivery
  
  Optimize routes to ensure timely delivery and control costs
  
  Develop customized solutions to meet special transportation requirements
  
  Provide quick turnaround and exceptional service quality from a trusted source

UPS Express Critical representatives are available 24 hours a day, seven days a week to assist with your urgent freight shipments. For more information, please contact us via e-mail at expresscritical@ups-scs.com, or call 1-800-714-8779 within the U.S. and Canada or 1-913-693-6205 from outside the U.S. and Canada.

* See Terms and Conditions for additional information, conditions and limitations.