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Express Critical
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UPS Express Critical*

UPS Express Critical® provides a broad range of urgent transportation options ranging from lightweight to heavyweight shipments around the world.

As a global leader in time-sensitive shipments, we can provide you with access to virtually any kind of aircraft or vehicle around the world.

With a full suite of global, urgent transportation services, we have the ability to optimize solutions for nearly every shipment. Our experienced team can quickly assess a critical situation, identify transportation alternatives and implement a delivery solution that meets your time and cost requirements. UPS Express Critical Services include:

Air - Next-flight-out service within North America, Europe** and between major metropolitan areas worldwide

Surface - Exclusive use, non-stop, door-to-door ground transportation throughout the U.S., into Canada, Mexico and Europe**

Charter - Air charter management services available around the world

Hand Carry - Dedicated courier assigned to maintain in-transit, end-to-end physical possession of your shipment

International - Next-flight-out, charter and courier services providing extensive global coverage

Secure*** - When your shipment requires added security to ensure it arrives safely and remains intact. Our experienced staff can create a solution that meets your needs, for virtually any size shipment

Inside Precision*** - Provides white glove services seamlessly integrated with UPS transportation networks for time definite inside pickup or delivery of high value products. Our professional crews can meet your delivery challenges and manage on-site shipments, complete door-to-door service, unpacking, setup, and inside delivery

Value Added Services*** - Specialized equipment and shipment handling designed to meet your domestic or international freight needs

UPS Express Critical can make a difference in your organization's time-sensitive shipping activities. Leveraging our extensive logistics and communications network, our team can handle a one-time urgent shipment or create a customized, high-priority solution based on your requirements.

  Extensive route optimization capabilities
  One-time shipments or custom solutions
  Proprietary electronic information system for shipment processing and tracking
  Comprehensive inventory of trucks, aircraft and flight schedules
  Specialized equipment and services to meet unique requirements (e.g., hazardous shipments,   temperature-controlled vehicles, oversize/overweight cargo)

  Arrange urgent transportation or a combination of services that fit your time-sensitive shipment
  Enable real-time shipment tracking from pickup to delivery
  Optimize routes to ensure timely delivery and control costs
  Develop customized solutions to meet special transportation requirements
  Provide quick turnaround and exceptional service quality from a trusted source

UPS Express Critical representatives are available 24 hours a day, seven days a week to assist with your urgent freight shipments. For more information, please contact us via
Country or Territory Phone Number Email address
US & Canada1-800-714-8779Domestic Surface:
Domestic Air:
Inside Precision:
Inside Sales:
Outside North America001-913-693-6205
United Kingdom+44
"(service gratuit + prix appel)"
Czech Republic+42
"(Le chiamate hanno il medesimo costo previsto per una chiamata su rete fissa dal proprio operatore)"
All other European countries
(to dial DE number)

* See Terms and Conditions for additional information, conditions and limitations.

** European countries where Express Critical is available.

*** Secure, Inside Precision and Value Added Services are not available in Europe.

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